Frequently Asked Questions
Everything you need to know about your MOS MOSH experience.
How can I track my MOS MOSH order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a unique tracking link to follow your package's journey.
What is your return policy?
We offer a 30-day return window from the day you receive your parcel. Items must be returned in their original condition, unworn, and with all MOS MOSH tags still attached.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna.
How do I find the right size?
Each product page features a detailed size guide. Our garments are generally true to size, but we recommend checking the specific measurements for our tailored blazers and denim.
Where do you ship to?
MOS MOSH ships to most countries within the European Union and several international destinations. Shipping costs and delivery times are calculated at checkout.
How do I care for my MOS MOSH garments?
To ensure the longevity of your items, please always follow the specific care instructions on the garment's wash label. We recommend air-drying and washing at low temperatures whenever possible.